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FAQ's
What is CollagenX?
CollagenX is an Australian collagen brand specialising in hydrolysed collagen peptides and gelatin. We partner exclusively with Peptan® for our hydrolysed collagen peptide and gelatin products and take an evidence-led, biology-first approach to formulation.
What makes CollagenX different from other collagen brands?
We don't treat collagen as a generic ingredient. We identify the biological purpose first, review the evidence, then select the ingredient and formulate with purpose. Our products use scientifically selected ingredients, with Peptan® chosen because of its extensive published research.
Why does CollagenX use Peptan®?
Because the specific collagen ingredient matters. Published research investigates specific collagen peptide ingredients, not simply "collagen" as a category. Peptan® has been extensively researched in human studies, which is why it is the collagen peptide ingredient used throughout our range.
Where is CollagenX collagen made?
Our hydrolysed collagen and gelatin products are manufactured in state-of-the-art facilities in France and Brazil, with products packed in Australia. Peptan® manufacturing facilities operate under recognised quality systems including HACCP and ISO 9001 certification, with traceability throughout production.
How does CollagenX ensure quality?
Quality starts with the ingredient and continues throughout manufacturing. We work with Peptan®, whose manufacturing facilities operate under HACCP and ISO 9001 quality systems, and we maintain traceability through the production process.
What is hydrolysed collagen?
Hydrolysed collagen is collagen that has been processed into smaller collagen peptides. These peptides dissolve easily and are convenient to consume as part of a daily routine. CollagenX uses hydrolysed collagen peptides because this is the form used in the published research supporting our selected Peptan® ingredients.
Is collagen different from other protein powders?
Yes. Collagen peptides have a distinctive amino acid profile, particularly their high levels of glycine, proline and hydroxyproline. They are therefore nutritionally different from complete proteins such as whey or soy and are not intended to replace them. Collagen is particularly relevant to the body's collagen-rich tissues and connective tissues.
How much collagen should I take?
For most CollagenX pure collagen products, the standard daily serve is 10 g. This is consistent with the amount commonly used in published research investigating collagen peptides. Individual products can have different serving recommendations, so always follow the directions for the product you're taking.
When is the best time to take collagen?
There is no single scientifically established "best" time of day for collagen peptides. They can be taken at a time that fits comfortably into your routine. Consistency is more important than a particular time of day.
Does collagen need to be taken with vitamin C?
Vitamin C contributes to normal collagen formation, which is why it has a biological role in collagen production. However, this does not mean every collagen product needs added vitamin C. A balanced diet can provide vitamin C, while products such as Glymax include acerola cherry specifically because its formulation has a broader purpose that includes normal immune function.
When should I start taking collagen?
There isn't a single age at which everyone should start. Your body's collagen production changes naturally as you age, making collagen-rich tissues increasingly relevant to healthy ageing. The more useful question is what are you trying to support? CollagenX products are purpose-built around different biological territories, so your health goal should guide your choice.
How long does collagen take to work?
It depends on the health goal and the product. Published studies investigating collagen peptides have generally used consistent daily supplementation over weeks or months, rather than occasional use. For example, research in skin has investigated periods of around 8–12 weeks, while joint research has also commonly used several months. Individual responses vary.
Is collagen broken down in the digestive system?
Collagen peptides are digested and absorbed, but that doesn't mean they are biologically irrelevant. Research has identified collagen-derived peptides in the bloodstream following oral consumption, and studies have investigated their biological activity and potential role in collagen-related processes.
What is the difference between bovine and marine collagen?
The source and collagen composition differ. CollagenX marine collagen products are predominantly Type I collagen, while our bovine collagen contains predominantly Types I and III. The more important question is which product best matches your health goal and the biological purpose of the formulation.
Can I take more than one CollagenX product?
Yes, different CollagenX products can be used together because each has a different biological purpose. For example, Pure Bovine Collagen provides foundational collagen support, while JOINTFIX is specifically formulated around joint comfort and mobility, and 40UP is formulated around muscle protein synthesis and healthy muscle ageing. The choice should be based on your individual health goals.
Are CollagenX products natural?
Our collagen and gelatin ingredients are derived from natural sources and our formulations are designed to be simple and purposeful. However, "natural" alone doesn't tell you whether an ingredient is appropriate or well researched. That's why we place greater emphasis on ingredient identity, evidence and biological purpose.
Do CollagenX products contain fillers or unnecessary additives?
Many CollagenX products contain a single carefully selected collagen ingredient with no fillers, gums or artificial colours, flavours or sweeteners. Where additional ingredients are included, they have a defined biological purpose.
Where can I see the scientific evidence behind CollagenX?
We make the evidence behind our ingredients and formulations available through our product pages and Evidence Files. These provide greater detail about the published research, biological mechanisms and human studies behind specific products and ingredients.